Why Choose Western Pump
As the only fully integrated construction, service, compliance, and equipment distribution company in the Southwest, we have built long-term, trusted relationships with our customers by offering unmatched benefit packages consistently exceeding their expectations.
An Unmatched Customer Benefits Package
Our turnkey, fully integrated offering of construction, service, maintenance, compliance, and equipment distribution under one roof provides owners/operators with an unmatched customer benefits package.
- Unmatched Convenience: one stop for all your construction, maintenance, and service needs.
- Always Available and 100% Reliable: 24/7/365 service with the industry’s best technicians.
- Exceptional Customer Care: we listen, we respond, we are always professional and courteous.
- Reduced Downtime: we guarantee the industry’s fastest response and repair times.
- Long-Term Cost Savings: lower total cost of ownership. Driven by superior construction, highest quality equipment, and proactive maintenance.
CALL US AT: (888) 239-9988
Commited to Exceeding Our Customers Expectations
We care deeply about our customer’s success and share their sense of urgency. We build long-term relationships with our customers by consistently exceeding their expectations. Our customer relationships are built on three critical tenets: quality, trust, and integrity.
Quality
Quality is not a token word for us at Western Pump. Exceeding our customer’s expectations by delivering exceptional service is what fuels our passion. A high-quality end-product is the ultimate mark of a job well done. And quality that is built to last maximizes our customers ROI. That is why we always deliver quality that stands the test of time.
Trust
Trust is the bedrock of the long-term relationships we have built with our customers. Our customers know they can count on us. We care deeply about our customers and their success. As such, we try to exceed their expectations. If we ever fall short, we will make it right, every time. We instill confidence in our customers and provide them peace of mind. With Western Pump on the job, you can trust the work will get done right.
Integrity
Integrity is an essential ingredient for consistent delivery of the high-quality work. It is also essential for creating trusted relationships with our customers. We always do the right thing. We are honest, forthright, and trustworthy in all our endeavors. All our employees are respectful, well-trained, consummate professionals.
Our Promise to Our Partners
We care deeply about our customers. We will do everything possible to ensure their success. Western Pump’s customer commitment is to exceed their expectations by providing unparalleled value and customer service.
Value
- Our turn-key offering saves you peace of mind, time and money.
- Our guaranteed fastest response and repair times reduce downtime.
- Industry’s best products maximize your productivity and ROI.
- Our industry leading specialty construction teams complete work on-time and budget while delivering a product that stands the test of time.
Accountability
- You can count on us, 100%.
- Shared sense of urgency.
- Pride in the quality of our service.
- We always do right by the customer. If we don’t get it right the first time, we will make it right, no matter what.
Reliability
- Best technicians.
- Best equipment.
- Best training.
- Best safety record.
Our Approach
How do we provide our customers with unparalleled service and value? It starts with our relentless focus on excellence in every area of our business.
Best techs. Best training. Best technology.
We employ the industry’s best technicians. And we have industry leading training programs to ensure that our techs have the latest skills and certifications. We amplify our incredible human resources by empowering them with current technology to supercharge their productivity. It all adds up to the highest quality service.
The Devil is in the Details.
We use a comprehensive and integrated approach to manage workflow on all projects effectively. From start to finish, we fixate on making sure nothing slips through the cracks. This approach ensures we complete our projects on time, spec, and budget.
Client Testimonials
“Oftentimes in the “hustle and bustle” of living within our fiefdom, we fail to give “Thanks” or to “Appreciate” a true professional company. I’ve had the opportunity of providing service and receiving service, of working with high caliber professionals and those who are striving to become professional. Western Pump is of the first of this group. It took them less than twenty four (24) working hours to get our Gas Station(s) up and running!"
Two Harbors Fuel Station“I just wanted to acknowledge the great service Western Pump provided to Kearny. They fixed the Veeder Root control panel green light by replacing only the front panel and all the history was retrieved, no data was lost. Whereas, I was under the impression that this repair was going to cost us a fortune, and would be impossible without changing the whole circuit panel. Smart people, we are lucky to have them.”
SDG&E“I just wanted everyone to know how much I appreciate Western Pump’s attitude, commitment and work ethic. They always come ready and supplied, work efficiently, and have the knowledge to get the job done right the first time. This company stands out to me personally because they show extra commitment and dedication. They are effective communicators, great with organization, and efficiency. They always complete the job before leaving.
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Get In touch Below with Your Inquires.
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(888) 239-9988
Culture is the Glue That Holds it All Together.
Our culture is an essential ingredient for providing unmatched customer service and value. Western Pump is family-owned and has always had traditional family values at the heart of its culture. All Western Pump employees and customers are a part of an extended family.
Here are the core values that describe all the employees at Western Pump:
Dependable
Responsive
Always do the right thing
Respectful
Accountable
Collaborative and helpful
Our Commitment to Safety
Employee safety on the job site is of paramount importance to Western Pump and is one of the greatest benefits we can offer to our employees and their families. Western Pump is committed to ensuring a safe working environment for all employees and anyone who may be on or near our jobs. We are all responsible for maintaining a safe workplace by following safety and health rules and practices. We regularly train our staff in all vital safety procedures.
This ongoing training includes:
OSHA Safety Training
Lock Out / Tag Out Procedures
Confined Space Entry Procedures
Site Safety
Vehicle Safety
PEI Safety
Our Credentials
California (#673853) Licenses
- “A” General Engineering
- “B” General Building
- C10 (Electrical)
- C61/ D40 Service Maintenance and Installation
- HAZ (Hazardous Material Waste Removal)
Nevada (#0057569) Licenses
- B-General Building
- 4-Service Stations
Arizona (#ROC200394) Licenses
- L-05 Commercial Service Station Equipment
Our Affiliations
Western Pump is an active member of the Petroleum Equipment Institute (PEI). We adhere to PEI Safety Guidelines and Best Practices for all our services.
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